30-day returns
Return your order without giving a reason within 30 days of receiving your parcel. A written statement is all it takes.
Information
Terms and conditions
Everything you need to know about purchases, returns and complaints. Starting with the essentials.
Cancellation form
Download the cancellation form from this page, fill it in and include it in the parcel with the returned goods.
Return exclusions
Personalised products (engraving, printing, made-to-order colours) are not eligible for return — this is a statutory exclusion.
Questions before returning something?
Get in touch with us — often an exchange, a repair or a quick explanation is all it takes. We are happy to help.
Write to us